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Lola of North Beach Genco Imports, LLC (our legal name) 1415 Grant Avenue San Francisco, California 94133 Email: ivan@lolaofnorthbeach.com Phone: 415-781-1817 Fax: 415-781-1816 Regular Hours: 10am – 7pm Mon-Sat 10am – 5:30pm Sun People love our original North Beach store on Yelp! __________________________________ Lola of North Beach, Ghirardelli Square Main Plaza Level 900 North Point Street, Suite E206 San Francisco, California 94109 Email: ivan@lolaofnorthbeach.com Phone: 415-567-7760 Fax: 415-567-7799 Regular Hours: 10am – 6pm Sun-Thurs 10am – 9pm Fri-Sat 1 Hour Validated Parking with a $10 purchase. People love our Ghirardelli store on Yelp! Return PolicyYou may return online purchases within 30 days of delivery for a full refund less shipping fees. We'll refund the shipping fees if there was an error on our part.Credit Card PaymentsYour credit card will not be charged if we don't have the item in stock. If we are out of stock on an item we will contact you with when we expect the item to be back in stock. We try to ship orders placed on Friday or Saturday the same day but may not be able to ship until Monday. We may not be able to ship to addresses not registered with your credit card. We will contact you if there is a non-registered shipping address problem.ShippingWe offer free standard shipping for orders over $100. Shipping is $3 for orders under $15. Shipping is $4.75 for orders between $16 and $21. Shipping is $6.75 for orders between $22 and $100. Shipping to outside of the continental United States may cost more.Allow approximately three to six business days for delivery via the US Postal Service or UPS Ground. For packages over one pound we often ship US Priority Mail which usually arrives within 2-3 business days. If the actual shipping is less than your checkout shipping total, than we will only charge you the lower actual shipping cost. Please call if you need an order rushed 415-781-1817. Orders placed over the weekend will ship the following Monday. We will contact you if any item on your order is out of stock before shipping. We may not be able to ship to addresses not registered with your credit card. We will contact you if there is a non-registered shipping address problem. GiftsInclude a personal note in the Comments section during checkout and we'll gladly include a hand written note for any gifts free of charge. We remove all removable price tags for all orders and wrap most items in tissue also at no charge. Some items such as books have pre-printed prices which cannot be removed. If you would like an item gift wrapped there is a $5 service charge. Please note which items you would like wrapped together on your order. We will charge you $5 per gift bundle (for example: 3 candles wrapped together will be charged a $5 gift wrap fee. 3 candles wrapped individually will be charged $15). We will remove all removable price tags.International OrdersDue to high shipping fees/taxes and lack of control on international shipments we only ship internationally on a case by case bases. Please email for any requests, ivan@lolaofnorthbeach.com. |
